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Beatitude Privacy Policy

At Beatitude, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. This policy complies with the General Data Protection Regulation (GDPR) and UK Data Protection laws.

1. Information We Collect:

  • Personal Information: This includes your name, email address, phone number, and any other details you provide when booking an appointment, subscribing to our newsletter, or contacting us.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on our site, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyse our service (see Cookie Policy below for more details).

2. How We Use Your Information:

  • To Provide Services: To schedule appointments, communicate with you, and deliver our services effectively.
  • To Improve Our Website: To analyse usage patterns and improve the functionality and user experience of our site.
  • Marketing: With your consent, to send you promotional materials and updates about our services, including newsletters.
  • Legal Obligations: To comply with legal requirements and regulations.

3. Legal Basis for Processing Personal Data:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legal Obligation: The processing is necessary for us to comply with the law.
  • Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party.

4. Information Sharing and Disclosure:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services. These parties are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

5. Data Security:

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure servers and encryption.

6. Your Rights:

  • Access and Correction: You have the right to access and correct your personal information.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time.
  • Data Deletion: You can request the deletion of your personal information, subject to legal obligations.
  • Data Portability: You have the right to request the transfer of your data to another service provider.
  • Object and Restrict: You have the right to object to or request the restriction of processing your personal data under certain conditions.

7. Retention of Data:

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce our policies.

8. International Data Transfers:

Your information, including personal data, may be transferred to and maintained on computers located outside your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Changes to This Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date.”

10. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us here.